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Cancelling mobile phone, internet and TV subscriptions in Switzerland

Cancel your mobile phone, internet or TV subscription in good time. We will print, envelope and post your cancellation via A-Post Plus.

Cancelling a mobile phone or internet subscriptionGet started now · 2 minutes online

Check the minimum contract term and notice period for your contract. If you wish to keep your phone number, give the new provider authorisation to port your number rather than cancelling the contract yourself.

Your contract remains the authoritative document. Always check the terms and conditions and the required deadline for receipt.

Telecoms providers

How it works

  1. Select your provider.
  2. Complete your letter online and sign it.
  3. We print and send your notice of termination via A-Post Plus.

Frequently asked questions

How do I cancel my mobile phone or internet subscription?

Check the minimum contract term and notice period for your contract. If you wish to keep your phone number, give the new provider authorisation to port your number rather than cancelling the contract yourself.

Create a notice of termination