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Send a change of address by post

01. Recipient

Step 1 of 5

Appears on invoices, policies or account statements.

Enter your new address once – we’ll print the official notification, you’ll sign it digitally, and Swiss Post will deliver it.

Three steps to a finished letter

  1. Fill in the details

    The fox assistant guides you through the form, and the live preview shows the finished letter.

  2. Digital signature

    Sign with your finger or mouse, select your delivery method and pay securely.

  3. We send items by post

    We print, put your letter in an envelope and hand it over to Swiss Post.

Frequently asked questions: Change of address

Typically, these include health insurance providers, banks, insurance companies (home contents, third-party liability, motor), telecoms and internet providers, pension funds, employers, as well as clubs and subscription services. For each contractual partner, you can use our service to generate a signed letter.

No. You must register your change of address and deregister with the residents’ registration office in person at your local council or online via eUmzugCH, usually within 14 days of moving house. Our service will notify your private service providers, such as your health insurance provider, bank or insurance company.

CHF 13.90 via A-Post Plus with a tracking number or CHF 17.90 by registered post – printing, envelope, postage and delivery included. There is no subscription and no hidden costs.

Yes. Tick the box ‘Include co-insured family members in the same household’ and list the individuals. The letter asks the provider to update their contracts to reflect the new address as well.

Orders received by 11.45 am on working days are printed and handed over to Swiss Post on the same day. Delivery via A-Post Plus usually takes place on the next working day.

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