Report a death to Helvetia.
Has a relative passed away? Please report the death in writing to Helvetia. You complete the form online, upload the death certificate, and we will print and post the letter.
From CHF 13.90 · Postage included · Upload death certificate directly
Cancel Helvetia: notice period, address and cancellation letter
What to know for Helvetia
Notify the insurer of the death immediately and in writing. What happens next depends on the policy.
- Depending on the policy, the contract ends upon death, is transferred to the heirs (e.g. home contents, third-party liability, motor vehicle) or triggers a payout (e.g. life or term life insurance).
- The insurer usually requires a copy of the death certificate. It may request further documents for the payment of benefits, such as a certificate of inheritance.
- Premiums paid for the period following the date of death are usually refunded. Ask for confirmation of the settlement.
General information provided without guarantee; this does not constitute legal advice. The contract, statutory requirements and the terms and conditions of Helvetia are binding.
What you’ll need
- Name, date of birth and date of death of the deceased person
- Policy or contract number
- Copy of the death certificate
- Your details and your relationship to the deceased (e.g. spouse, child, heir)
How to report a death to Helvetia with AboQuit
- Specify the provider and contract – the address is already stored.
- Enter the details of the deceased person and yourself, and upload the death certificate.
- Sign and pay on screen – we will print and post the letter.
Includes: .
Frequently Asked Questions
Which address do I send the notification of death to for Helvetia?
Helvetia Schweizerische Versicherungsgesellschaft AG, Dufourstrasse 40, 9001 St. Gallen. It is sent by Swiss Post.
How do I report a death to Helvetia?
The safest way is in writing, accompanied by a copy of the death certificate. With AboQuit, you can complete the form online, sign it on screen, and we will send the letter to Helvetia.
What documents are required Helvetia in the event of a death?
Usually a copy of the death certificate and the contract or policy number. In the case of benefits or inheritance matters, Helvetia may require further evidence, such as a certificate of inheritance.
Do I have to observe a notice period?
In the event of death, the usual notice periods generally do not apply. However, the contract and the provider’s terms and conditions are decisive.
Who is authorised to report a death?
Relatives, heirs or authorised persons, for example an executor. In the form, you must specify your relationship to the deceased.
How is the letter sent?
We print out the letter with your signature and the death certificate and send it by A-Post Plus or as registered post, in each case with tracking.
Cancellation address Helvetia
Helvetia Schweizerische Versicherungsgesellschaft AGDufourstrasse 409001 St. GallenDeadlines & special features for Helvetia
- Notice period
- At the end of the insurance year. Unless an annual right of termination has been agreed, the first termination is at the end of the third insurance year, and thereafter at the end of each subsequent insurance year (except for life insurance policies). The exact deadline is specified in the policy or the General Terms and Conditions of Insurance.
Special features
- The notice of termination must reach Helvetia by the last day of the notice period at the latest.
- Following a claim with a payout: termination must generally take place no later than 14 days after becoming aware of the payout.
- In the event of a premium increase: Notice of termination must be received no later than the last day of the current insurance year.
- In the event of a change of ownership (e.g. purchase of a property), the new owner may terminate the contract within 30 days.
- Helvetia and Baloise have merged; the rules apply to both Helvetia and Baloise contracts.
Source: the provider · Last updated
Last updated:
End another contract: cancel Helvetia