Cancel credit card in Switzerland
End your credit card with a letter to the card issuer. The letter contains only the last four digits, never the full card number. We print, enclose and send by A-Post Plus.
Notice period for Credit cards
Your contract remains the authoritative document. Always check the terms and conditions and the required deadline for receipt.
Credit cards
How it works
- Select your provider.
- Complete your letter online and sign it.
- We print and send your notice of termination via A-Post Plus.
Frequently asked questions
How do I cancel my credit card?
The cancellation terms are in the card issuer's T&Cs; an annual fee may continue to apply depending on the terms. Switch subscriptions and recurring payments to another payment method beforehand.
Deadlines and rules
Credit cards can usually be cancelled subject to a notice period under the card terms.
- The cancellation terms are in the card issuer's general terms and conditions. An annual fee may still apply depending on the terms.
- The letter contains only the last four digits of the card, never the full card number, never the security code (CVV) and never the PIN.
- Open amounts, instalment payments and supplementary cards remain until settlement. Cut up or return the card as instructed by the issuer.
You should have the following to hand
- Customer number or contract number
- Last four digits of the card
- Card product and whether supplementary cards are affected
Further questions and answers
What happens to standing orders and subscriptions on the card?
Payments made via the card do not end automatically. Switch subscriptions and recurring payments to another payment method beforehand.
Is a cancellation by A-Post Plus valid?
The law does not prescribe a specific delivery method for many contracts; what matters is that the cancellation arrives on time. Swiss Post records A-Post Plus electronically with the delivery date. If your provider requires a handwritten signature or a specific channel, it may reject the cancellation. We do not check these requirements for you.
How AboQuit works
Will the provider accept my cancellation?
We send your cancellation as a printed letter with your digitally captured signature. This is sufficient if the provider accepts text form or a reproduced signature. If your contract requires a handwritten signature or a specific channel, the provider may reject the cancellation. We do not check this for you.
A-Post Plus or registered post – what’s the difference?
A cancellation only takes effect once it has been received by the provider. A-Post Plus has a tracking number: Swiss Post records electronically the date on which the letter was delivered.
For terminations of health insurance, other insurance policies and gym memberships, A-Post Plus—with tracking and proof of delivery—is the reliable choice. It is crucial that the letter reaches the provider before the deadline expires: it is the date of receipt that counts, not the postmark.
When will my letter be printed and handed over to the post office?
All orders received by us on working days (Monday to Friday) by 11.45 am are printed, enveloped and handed over to Swiss Post on the same day. Delivery via A-Post Plus usually takes place as early as the next working day.
Orders placed after 11.45 am, at weekends or on public holidays are automatically printed and dispatched on the next normal working day.
When and how do I pay?
Getting started is free. You only pay the one-off total price per cancellation in the final step – including printing, envelope, postage, tracking and dispatch confirmation. No follow-up costs.