Cancel a bank account in Switzerland
Close your account, card or custody account at a Swiss bank with a clean letter. We print, enclose and send your cancellation by A-Post Plus.
Notice period for Banks
Your contract remains the authoritative document. Always check the terms and conditions and the required deadline for receipt.
Banks
How it works
- Select your provider.
- Complete your letter online and sign it.
- We print and send your notice of termination via A-Post Plus.
Frequently asked questions
How do I cancel my bank account?
Accounts can usually be closed at any time; fixed-term deposits, mortgages or pension products often have their own terms. Your bank’s general terms and conditions are decisive. Switch your salary and standing orders to your new account beforehand.
Deadlines and rules
Accounts can usually be closed at any time – notice periods are set out in the bank’s terms and conditions.
- The cancellation terms for an account, card or custody account are set out in your bank’s general terms and conditions and product terms. Fixed-term deposits, mortgages or pension products often have their own terms.
- Tell the bank which account the remaining balance should be transferred to, and switch your salary, standing orders and direct debits to your new account beforehand.
- Cards (debit and credit cards) and e-banking access end with the account. Return or invalidate cards as required by the bank.
You should have the following to hand
- Customer number, account number or IBAN
- Which product is being cancelled (account, card, custody account)
- IBAN of the account for the remaining balance
Further questions and answers
What should I do before closing the account?
Switch your salary, standing orders, direct debits and e-bills to your new account so that no payment is lost after the closure.
Is a cancellation by A-Post Plus valid?
The law does not prescribe a specific delivery method for many contracts; what matters is that the cancellation arrives on time. Swiss Post records A-Post Plus electronically with the delivery date. If your provider requires a handwritten signature or a specific channel, it may reject the cancellation. We do not check these requirements for you.
How AboQuit works
Will the provider accept my cancellation?
We send your cancellation as a printed letter with your digitally captured signature. This is sufficient if the provider accepts text form or a reproduced signature. If your contract requires a handwritten signature or a specific channel, the provider may reject the cancellation. We do not check this for you.
A-Post Plus or registered post – what’s the difference?
A cancellation only takes effect once it has been received by the provider. A-Post Plus has a tracking number: Swiss Post records electronically the date on which the letter was delivered.
For terminations of health insurance, other insurance policies and gym memberships, A-Post Plus—with tracking and proof of delivery—is the reliable choice. It is crucial that the letter reaches the provider before the deadline expires: it is the date of receipt that counts, not the postmark.
When will my letter be printed and handed over to the post office?
All orders received by us on working days (Monday to Friday) by 11.45 am are printed, enveloped and handed over to Swiss Post on the same day. Delivery via A-Post Plus usually takes place as early as the next working day.
Orders placed after 11.45 am, at weekends or on public holidays are automatically printed and dispatched on the next normal working day.
When and how do I pay?
Getting started is free. You only pay the one-off total price per cancellation in the final step – including printing, envelope, postage, tracking and dispatch confirmation. No follow-up costs.