Report a death to Galenos.
Has a relative passed away? Please report the death in writing to Galenos. You complete the form online, upload the death certificate, and we will print and post the letter.
From CHF 13.90 · Postage included · Upload death certificate directly
Cancel Galenos: notice period, address and cancellation letter
What to know for Galenos
The insurance cover ends upon the death of the insured person. Please notify the health insurance provider of the death in writing.
- Upon the death of the insured person, the insurance policy generally ends automatically. The surviving dependants are not required to observe a notice period.
- Please notify us of the death in writing and enclose a copy of the death certificate. Many health insurance providers require this proof.
- Outstanding invoices and co-payments are settled; premiums paid in advance for the period following the date of death are usually refunded.
General information provided without guarantee; this does not constitute legal advice. The contract, statutory requirements and the terms and conditions of Galenos are binding.
What you’ll need
- Name, date of birth and date of death of the deceased person
- Insurance, policy or contract number
- Copy of the death certificate
- Your details and your relationship to the deceased
How to report a death to Galenos with AboQuit
- Specify the provider and contract – the address is already stored.
- Enter the details of the deceased person and yourself, and upload the death certificate.
- Sign and pay on screen – we will print and post the letter.
Includes: .
Frequently Asked Questions
Which address do I send the notification of death to for Galenos?
Galenos AG, Militärstrasse 36, Postfach, 8004 Zürich. It is sent by Swiss Post.
How do I report a death to Galenos?
The safest way is in writing, accompanied by a copy of the death certificate. With AboQuit, you can complete the form online, sign it on screen, and we will send the letter to Galenos.
What documents are required Galenos in the event of a death?
Usually a copy of the death certificate and the contract or policy number. In the case of benefits or inheritance matters, Galenos may require further evidence, such as a certificate of inheritance.
Do I have to observe a notice period?
In the event of death, the usual notice periods generally do not apply. However, the contract and the provider’s terms and conditions are decisive.
Who is authorised to report a death?
Relatives, heirs or authorised persons, for example an executor. In the form, you must specify your relationship to the deceased.
How is the letter sent?
We print out the letter with your signature and the death certificate and send it by A-Post Plus or as registered post, in each case with tracking.
Cancellation address Galenos
Galenos AGMilitärstrasse 36Postfach8004 ZürichDeadlines & special features for Galenos
- Notice period
- Basic insurance: 3 months’ notice to the end of a calendar semester (30 June / 31 December). With an increased annual excess, notice is only required to the end of the calendar year (3 months). Supplementary insurance: 3 months’ notice to the end of the contract term as specified in the policy.
- Minimum term
- Supplementary insurance: Unless terminated, the contract is renewed for a further year. Contracts lasting more than three years may be terminated at the end of the third year or any subsequent year.
Special features
- Basic health insurance: Notice of termination must be received by Galenos no later than the last working day before the start of the notice period. In the event of a premium change, one month’s notice applies, effective at the end of the month prior to the new premium taking effect.
- Supplementary insurance: Following a claim, the relevant policy may be terminated no later than 14 days after receipt of the benefit. In the event of a premium increase, termination is possible up to the last day before the new premium takes effect.
Source: the provider · Last updated
Last updated:
End another contract: cancel Galenos