Report a death to Groupe Mutuel.
Has a relative passed away? Please report the death in writing to Groupe Mutuel. You complete the form online, upload the death certificate, and we will print and post the letter.
From CHF 13.90 · Postage included · Upload death certificate directly
Cancel Groupe Mutuel: notice period, address and cancellation letter
What to know for Groupe Mutuel
The insurance cover ends upon the death of the insured person. Please notify the health insurance provider of the death in writing.
- Upon the death of the insured person, the insurance policy generally ends automatically. The surviving dependants are not required to observe a notice period.
- Please notify us of the death in writing and enclose a copy of the death certificate. Many health insurance providers require this proof.
- Outstanding invoices and co-payments are settled; premiums paid in advance for the period following the date of death are usually refunded.
General information provided without guarantee; this does not constitute legal advice. The contract, statutory requirements and the terms and conditions of Groupe Mutuel are binding.
What you’ll need
- Name, date of birth and date of death of the deceased person
- Insurance, policy or contract number
- Copy of the death certificate
- Your details and your relationship to the deceased
How to report a death to Groupe Mutuel with AboQuit
- Specify the provider and contract – the address is already stored.
- Enter the details of the deceased person and yourself, and upload the death certificate.
- Sign and pay on screen – we will print and post the letter.
Includes: .
Frequently Asked Questions
Which address do I send the notification of death to for Groupe Mutuel?
Groupe Mutuel, Rue des Cèdres 5, Case postale, 1919 Martigny. It is sent by Swiss Post.
How do I report a death to Groupe Mutuel?
The safest way is in writing, accompanied by a copy of the death certificate. With AboQuit, you can complete the form online, sign it on screen, and we will send the letter to Groupe Mutuel.
What documents are required Groupe Mutuel in the event of a death?
Usually a copy of the death certificate and the contract or policy number. In the case of benefits or inheritance matters, Groupe Mutuel may require further evidence, such as a certificate of inheritance.
Do I have to observe a notice period?
In the event of death, the usual notice periods generally do not apply. However, the contract and the provider’s terms and conditions are decisive.
Who is authorised to report a death?
Relatives, heirs or authorised persons, for example an executor. In the form, you must specify your relationship to the deceased.
How is the letter sent?
We print out the letter with your signature and the death certificate and send it by A-Post Plus or as registered post, in each case with tracking.
Cancellation address Groupe Mutuel
Groupe MutuelRue des Cèdres 5Case postale1919 MartignyDeadlines & special features for Groupe Mutuel
- Notice period
- Basic health insurance: standard model (CHF 300 excess) with a 3-month notice period ending on 30 June or 31 December. Higher excess and alternative models: only ending on 31 December (notice period until 30 September). Following the premium notification in October, the notice period is reduced to 1 month (until 30 November).
Special features
- Supplementary insurance: Can be terminated after three years of cover, effective 31 December, with three months’ notice (by 30 September). Shorter notice periods apply to certain products in accordance with the specific terms and conditions.
- If the last day of the deadline falls on a public holiday or at the weekend, the notice of termination must be received by the last working day of the month at the latest.
- Termination must be effected by means of a dated and signed letter or via a channel provided by Groupe Mutuel; it must not be carried out via social media. Where there are several insured persons, each adult must submit their own notice of termination (unless they have a power of attorney).
Source: the provider · Last updated
Last updated:
End another contract: cancel Groupe Mutuel